How To…

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CALL COSTS	Create an ACCESS CODE Create a COST STYLE RECOST DATA Check Tariff AREA CODES and BANDS Zero Cost Calls – Where To Start
EXTENSIONS	EXPORT – List of Extensions IMPORT – List of Extensions (manual) IMPORT – List of Extensions (schedule) UPDATE or REASSIGN? – Extensions
FILTERS	Create a Simple FILTER FILTER Operands How to Tidy Filters Quick FILTERS
GROUPS	Organisational Structures Create an Adhoc GROUP Add a GROUP to an Existing GROUP of GROUPS
REAL TIME	CALL MONITOR Overview CUMULATIVE TOTAL – Setup GRAPH – Setup on Today INDIVIDUAL CALL TEXT – Set-up
REPORTS	Adhoc REPORT – CLI Search Adhoc REPORT – Cost Between Adhoc REPORT – Dialled Number Search Adhoc REPORT – Duration Between Adhoc REPORT – Extension Matches