Category Archives: Reports

LJ – Deleting Old Reports (How many days reports are kept)

When you look through all your old reports – do you find that the list is very long. You can manually delete old reports which are no longer needed – or you can set LJ up to decide how long … Continue reading

Posted in Housekeeping, LJ, Reports, Uncategorized

LJ – Extension Matches

If you are ever asked to run a report on a particular extension or perhaps on a few extensions, we have created a How To… Sheet on creating this report for those using the LJ Software. Either visit the LJ … Continue reading

Posted in LJ, Reports

LJ – Duration Between

If you are ever asked to run a report looking at calls that have a duration between two values, we have created a How To… Sheet on creating this report using the LJ Software. Either visit the LJ How To… … Continue reading

Posted in LJ, Reports

LJ – Dialled Number Search

Have you ever had the situation when you need to track down who has been dialling a particular number, perhaps an outside organisation is getting nuisance phone calls, or the telephone bill has just come in with high numbers of … Continue reading

Posted in LJ, Reports

LJ – Cost Between

If you are ever asked to run a report looking at calls that cost between two values, we have created a How To… Sheet on creating this report using the LJ Software. Either visit the LJ How To… page or … Continue reading

Posted in Call Costs, LJ, Reports

LJ – CLI Search (Incoming Calls)

Has anybody in your organisation received an incoming call and wondered what the number was, that was dialling them. You can run a report to see incoming CLI to an extension. Visit the How To… folder or open the document … Continue reading

Posted in LJ, Reports

LJ – Zero Cost Calls – Where to Start

Have you ever looked at call costs in a report and seen some without a cost.  If you think these calls should have  a cost, we’ve created a How to… sheet to look into the various reasons this may be.  … Continue reading

Posted in Call Costs, Housekeeping, LJ, Reports

LJ – Exceeded Licence?

Have you ever seen the screen of doom, you’ve gone to run a report and LJ tells you that you have exceeded your licence? You’re not aware of any extension increases, so what next? We have created to How-To… documents … Continue reading

Posted in Housekeeping, LJ, Reports

LJ – How to Schedule a Report

We’ve started to add some ‘How To’ sheets onto LJ>How To. The first one is to ‘Set-up a Scheduled Report’ with instructions for Users. If you have any difficulty with these documents, please feel free to email Support so that … Continue reading

Posted in LJ, Reports, Scheduling