Category Archives: General

LUMBERJACK – Reports Web Interface

Technical Development are working hard on updating the report interface – if you have an specific feedback or requests, don’t forget to send it to

Posted in General, LUMBERJACK, Report Setup, Reports

Focom Limited Turns 20

We are celebrating turning 20 this year. Thanks guys.

Posted in General


We have created this User Group Area to assist your exploration around your products and services to help you make better use of the system. SEARCH: Everything is searchable so type in a key word (in the Search box to … Continue reading

Posted in General

LUMBERJACK VAT increases to 20%

Don’t forget that if you have reports which include a VAT column, that you will need to update the VAT figures from 17.5% to 20%.  We have provided a ‘How to…’ on how to do this. Alternatively, select LUMBERJACK>How To… … Continue reading

Posted in Call Costs, General, LUMBERJACK, Reports

LUMBERJACK Version 2.3

A new version has made it through the beta testing and installation files are currently being constructed and will start winging their way to you in the near future. The version history can be viewed here.

Posted in General, LUMBERJACK

Symantec AntiVirus Notification – False Positive

We have recently had reports that some of the LUMBERJACK executables have been falsely identified as a possible virus “Suspicious.Lop.2”. These are false positives and the executables do not contain any virus, Symantec have been made aware of the situation and are currently investigating. Continue reading

Posted in General, LUMBERJACK