Author Archives: Sarah

RETRIEVER Filter Operands

Posted on November 9, 2011 by Sarah

When creating filters, some people get confused about the operands and what they are. Operands allow you to create filters and specify exactly what you want to see when the filter is applied, for example a dialled number matches, or … Continue reading →

Posted in Uncategorized | No comments

LUMBERJACK – Adding a Group to a Group of Groups

Posted on November 8, 2011 by Sarah

LUMBERJACK’s organsiational structure allows you to group extensions (trunks, operators, etc.) into groups to create departments.  These can then be grouped together to form the next tier level in the organisational structure. If you need to know how to do … Continue reading →

Posted in Extensions, Housekeeping, LUMBERJACK | No comments

RETRIEVER Adhoc Groups

Posted on November 8, 2011 by Sarah

Do you need to run a report on an adhoc group of extensions? Perhaps you have a project and these extensions already belong in specific cost centers but for the purposes of this report, they need to be selected as … Continue reading →

Posted in RETRIEVER, Reports | No comments

RETRIEVER – Organisational Structures

Posted on November 8, 2011 by Sarah

We’ve added a reference document discussing the Organisational Structure and how it is used within LUMBERJACK. Take a look at the How To… using a Web User.

Posted in RETRIEVER, Reports, Reports Set-up | No comments