Have you ever looked at a report and seen some individual calls with no costs, which you would expect a cost associated with them?
How do you find out whether they should have a cost or what the issue might be?
We have been beavering away and created a How To… sheet to look at where to start. Just whiz to our LUMBERJACK>How To… area and look at the document created Zero Cost Calls – Where To Start. Remember, if you have any issues, give us a call (or email Support) as our helpdesk are always on hand to help.