Symantec AntiVirus Notification – False Positive

We have recently had reports that some of the LUMBERJACK executables have been falsely identified as a possible virus “Suspicious.Lop.2”. These are false positives and the executables do not contain any virus, Symantec have been made aware of the situation and are currently investigating.

In the mean time I would recommend that the C:\LJCMS\PROGS directory is excluded from the virus check until new anti virus definitions are available. If you have installed the software to a different location please amend as appropriate.

Sorry for any inconvenience.

Focom Support

******** UPDATE 21/05/2010 ***********

We have received notification from Symantec that the virus database has been amended and updates will be distributed through the normal automatic channels. It is estimated this could take up to a week.

Thanks for you support

Focom Support

This entry was posted in General, LUMBERJACK. Bookmark the permalink.