Busiest and Costliest Extensions

If you have a Sales Team, you will expect them to be making a lot of calls. You can run the Top 25 Busiest
Extensions Report to see if these are the people at the top of  the list. This is also useful for Help Desk staff who should probably received more incoming than outgoing.

It is interesting to compare this with the costliest extensions which may be a different set.

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