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As you will all know by now, there are major improvements in the web interface but LUMBERJACK's client interface has had a few changes as well so we'll talk about those first:
Client Side
The first thing you will notice is the new background screen. Beautifully designed by The Magic Box who do all our artwork. All the windows have been toned to match. We hope you enjoy it.
Call Costs : The costs have been changed from a 32bit floating point number to a 64bit fixed width number. Yup, thought you'd be riveted by that. What it means in practice is that we now store all the costs to 3 decimal places instead of five, the majority of carriers only supply to three digits these days. The good news is that costs will no longer suffer from rounding errors if a large number of call costs are being totalled.
Please note, though, that if you have any filters set up to look at calls greater or less than 0.00001 these will have been effected. However, to make cost filtering easier, we are been able to add 'costequal to 0.00' which was not possible with five decimal place costs.
Filters: These have been extended to allow a filter of a Group of Groups. Until now you only had the option of 'Extensions in Group', now you will also have 'Extensions in Group of Groups'.
Fixed costs: We have added an import facility. Those with information in external sources will be pleased to hear this.
Remote Notification (Spawner): Part of the work of the Spawner is to let you know if you are running out of hard disk space. Once this alert was sent, the notification needed to be reset. This meant you could miss the alert and run into trouble when the disk filled up. It will now send the alert every hour - until you do something about it :>)
Emailing Report Sections: Much awaited this one. With the help of a control file (instruction will be given) you are able to run a single report against the company structure and then Email the relevant part to each department. This can also be used if you want to send the whole report to a lot of Email addresses.
Tariff Imports: User Defined numbers had to be added manually. This was a bit tedious so we have changed this to allow import of user defined numbers. By the way, there are two ways of entering User Defined numbers: globally, i.e. applying to all tariffs, or only against a specific tariff.
Unused Item: We have modified the terminology in this report. If it is being run again 'last month' it will now include coming up to date as well. Since the purpose of running the report is to find something that is not in use, this is a safer option.
Turbo Fields : We have added a couple more turbo fields: Account Codes and PIN numbers are now available.
The more observant amongst you will notice that there are some Turbo reporting options under Defaults. In practice, these should be left Enabled as per the default. They only benefit larger companies with high volumes of data. Change to these settings should only be made after consultation with Help Desk!
BUGS : There were a few ...
Printing Reports : We had an odd problem here when trying to print a multiple columned report that contained histograms. If the report was too wide for the page, some of the columns overlapped. In fixing this problem, we have set a report to automatically scale down where it is too wide for a page. Rather neat that one :>)
Fixed Costs: There was a problem when trying to allocate a fixed cost to a block of extensions, it was not showing Not Consistent where other costs were included in the block.
Unused Item : This was showing deleted extensions in the list - very confusing.
Web Side
We are very pleased with the Web interface improvements. You will have access to all Report running facilities in this version. There are two main menus at the moment: Generated Report (i.e. Reports Saved renamed) and Create Report (i.e Report Set-up renamed).
More than Reports Saved
The list of generated reports can be sorted by Report Name, User, or Date. If you are looking for a specific report you can search for those you generated or for a specific title. Much easier than ploughing through the whole list.
The list shows: the report title, the user that created the report, the modified date, report type, report period, and status. You can print or E-mail reports from this list.
Once you've found the report, a click opens it in a new window. From here you can Print; Email the report; Protect it; or Delete it. All the things you wanted to do in Report Viewer but couldn't! The Sections can be opened and closed with minus/plus buttons and what you open is what you send to printer.
Alternatively, click in the report Type column and you can go to the Create area of the report to make any modifications.
Create Reports
Clicking on Create Report brings up a list of all the reports that have been set-up on the system, sorted in their various sub-directories. This list is more comprehensive than on the client and shows: Report Name; Report creator; Report Type; PBX; Scheduled status. Clicking in the Schedule column allows you to create or modify the scheduled event for that report.
The report set up screen is shown with Tabs for: Date/Time PBX/Group; Filtering; Columns; Report Name and Folder; Confirm.
The Confirm tab shows all the details of the report and the option to Run; Add; Update; Protect; and Delete the report.
Filtering gives access to the full list of filters created within LUMBERJACK and access to the quick filtering boxes.
The exciting bit here is that you can sort on the Filter in order to find out which reports are using it, something we have wanted in LUMBERJACK for a long time. You can also sort on User, Report Type; and Report Sub-directory.
QA
Most of the QA has been completed with a few glitches to iron out, so the new version will be with you very soon.
Happy logging! |
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