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Fixed costs: When you deselect a Fixed Cost by unchecking the box, the cost did not return to zero and this was a bit confusing. This has been updated.
Grouping Report: A few more options have been added here. You now have option on the sorts, e.g. when sorting by Access Code there may be and ACOD of 9; 9???X; 9020; etc., these may go to different routes or tariffs. Sometimes you may want to combine these, sometimes you may want to show them separately. Well, now you can! This has been included as an option in the report set-up.
Groups: The list of Groups has always been sorted by name which meant that different Grouping such as PBXs and Extensions were all interlaced, this caused some confusion. It now sorts by group type then name.
Frequently Dialled Number Reports: We have changed the method of sorting the dialled numbers so you should find that these run a bit faster now.
Distribution Report: Another case of giving you some options. Some of you wanted to run this report with incoming or outgoing trunks only. Now you have it!
All Extensions Group: When you used this group it would take you literally and show you every single extensions that had ever existed on your system. Once you've been using LUMBERJACK for about five years - this could take some time. So now it only show the active extensions, which is a lot better. However, if this causes anyone problems, please let us know and, well, we can probably add an option or something.
Remote Notification: This is the little tree icon that appears in your system tray (where the clock is). Some of you also know this as Spawner (which is it's program name). It pops up with any error messages you need to know. The trouble is that when it had told you something, you closed it! Even though it has a lovely big shiny bright friendly 'Hide' button on it! So, we've taken the hint and we've done something about it! When this pops up in future you can carry on hitting the close 'x' button, but it won't take any notice of you and it will carry on sitting quietly doing it's job in your system tray. There is only one way to close this program now - and we're not telling you 'cos you need it running or you can't print and stuff, and other stuff.
No Data Alarms -
This will be more user friendly and each PBX will have its own customisable set-up screen. 'No Data' has now been split into two categories as described below.
Switch Input Alarm: This will indicate that no data is being received from the switch.
PBX Alarm: This will indicate that, although we are seeing data, it cannot be processed. For example, this could indicate a change in the data format, say, a different baud rate.
Tariff Management -
There will be some developments in the tariff area. This will be of interest to those that look after their own costs. We hope to make this job easier to manage.
In particular, we will be adding a separate area to set-up a ceiling charge and a set-up fee. Ceiling charges have recently been introduced by a few carriers and these were a little tricky to handle in the old method.
We have also modified the way we deal with 'hidden' codes. For example, in the UK, where people use the 0044 international access when dialling within this country, or the use of 1470 (show CLI) and 141(hide CLI) options when making calls. These are reported as dialled digits and, if they were not added to the tariff, call costing would get a bit tricky. Now, instead of adding to them to the tariff, they form part of the standard costing process. This is country dependent as every country will have their own set of codes.
In this way any system that gives out the Speed Dial number, instead of the translated dialled digits, need no longer have a separate translation file, the SpD numbers can be added to this secondary access code list.
Scheduled Reports to multiple Email Users -
Here is something a lot of you have been waiting for. Although it has been possible to send a report to multiple E-mail addresses, the field only had 255 characters so it was a bit limiting. Now it is possible to create a list of E-mail recipients for the report.
This will be in the form of a text file that you can be keep updated.
Now here's the really exciting bit. This file will give you a further option. You know those huge company departmental reports where you want each section sent to a different E-mail address. This file will do that, too!
pcANYWHERE -
For those who like to make sure that pcANYWHERE is not connected all the time, it meant that you often had to make a trip to the server - which may not be that easy, especially when it is in another building. So, it is now possible to start and stop it from a Client machine.
This is done in the LUMBERJACK Set-Up program, run this and you will find an option to turn Services on or off. Alternatively, call the Help Desk!
Call Linking - Many people ask us about linking records as calls travel around their network. It would be so nice to be able to clearly define where a call started, what it passed through, and where it left. It is something we have been toying with for some time and never felt too happy about producing because the results depended so much on external factors: PBX time synchronisation; routing information; and, of course, the reliability of the switch output.
However, most people seem to be happy to accept that, whilst the results may not be able to link every network call, it is better than no linking at all. So, 1.5.0 will be providing just that.
The linking process will make several passes; for each of these passes you can set the criteria that have to be met. For example, the first pass will link everything it can that meets all your preferred linking criteria. The reminder can then be processed again with a less rigid criteria, and so on through to the really-laid-back criteria, until all possible records have been linked.
It takes a bit of setting up, so you will need to be clued up about your trunks and network links but.... the opportunity is there!
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Version 1.5 
