Fraud 1

When purchasing our software, one company kept receiving a high volume of calls to a specific number but didn’t understand what they were or who was making them.
 
Once installed, it was clear that an ex-employee had set their telephone up on divert to his new business number. Giving his DDI number out as a number within a large prestigous organisation was better than giving out a new number. Furthermore, our client was not only paying the cost for all the call diverts to his new number but also counting the cost of lost business!