Over the years we’ve had a number of customers who have needed to prove that a phone call has been made, or that somebody was at the desk. As all our call data is saved in its raw format we have always been able to provide the ‘legal’ copy of the phone call to prove that a call has or has not been made, or whether somebody was at their desk or not.
One rather grizzly occasion was when an employee was accused of murder. It was a random hideous act but his defence was that he was sitting at his desk at work and making phone calls. Our customer was able to provide evidence to show that no calls were made or received on that extension during the entire day. This provided the legal team all the evidence they needed to blow holes in the murderer’s alibi.