Billing
Do you need to allocate different parts of your telephone bill to different departments, individuals and/or cost centres? Do you need to bill both land line and mobile telephony? Do you need to incorporate different organisational structures based on differing costing structures? Do you need to bill your clients for calls that have been made on their behalf? Do you need to allocate fixed costs to end users/departments such as the cost of their telephone equipment? Do you need to incorporate your telecom spend into your financial package such as SAP, Sage, etc.? Do you need to generate Cost reports into different file formats, such as .xls, PDF, etc.? Do you need to check your telephone bill from your tariff provider?
Telephone Call Logging reports allow you to create an organisational structure to fit your requirements. They then allow you to run manual or automatic reports that can be generated on a regular interval, say monthly, and can be emailed to one or several different people/department/email addresses/ file locations.