Microsoft Teams is a unified communications system that many companies are using to replace their in-house PBX system. This has the advantage of being cloud based allowing flexible access from work or home.
LUMBERJACK has the ability to log MS Teams and many other cloud based communications systems allowing the calls to be monitored and logged in real time and allowing detailed statistics of your entire communications. By logging both your legacy PBX and cloud based solution you can show the improvements and benefits of the new system, this is not only based on cost but also on performance and engagement. Cloud based solutions often provide the same information as legacy PBX technology but we can also include all internal chat and messaging.
If you are interested in MS Teams logging, or any other cloud based solution, contact firstname.lastname@example.org and we will guide you through the process which is simple to set up and implement.